Terms of service

TERMS OF SERVICE

Sandcastle Rascals

1. ABOUT THESE TERMS

This website, sandcastlerascals.com (Site), is operated by Vision Brands Australia Pty Ltd (ABN 78 641 741 246) (we, us, our).

These Terms of Service apply when you access, browse or purchase from our Site. By using the Site, you agree to be bound by these Terms, together with our:

  • Privacy Policy

  • Shipping Policy

  • Returns Policy

If you do not agree to these Terms, you must stop using the Site.

2. USE OF THE SITE

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the Site.

We may suspend or terminate access to the Site if we reasonably believe there has been a breach of these Terms.

3. PRODUCT INFORMATION

We take reasonable care to ensure product descriptions, pricing and images are accurate. However:

  • Colours may vary depending on your screen or lighting/style of lifestyle photography

  • Measurements and sizing may vary slightly

  • Content may change without notice

We reserve the right to correct errors and update information at any time.

4. ORDERS & ACCEPTANCE

By placing an order, you are making an offer to purchase products in accordance with these Terms.

We may accept or reject any order at our discretion, including where:

  • A product is unavailable

  • There is a pricing or listing error

  • Additional verification is required

An order is not accepted until we issue an order confirmation.

5. PRICING & PAYMENT

All prices are displayed in Australian Dollars (AUD) and include GST unless stated otherwise.

Payment must be made using the payment methods available at checkout. We do not store full payment details. Payments are processed securely via third-party providers.

Promo codes must be applied at checkout and cannot be added after an order has been placed or combined with any other offer.

6. SHIPPING, RETURNS & REFUNDS

Shipping, returns and refunds are governed by our separate policies, available on the Site. These policies form part of these Terms.

7. AUSTRALIAN CONSUMER LAW

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies available to you under Australian Consumer Law.

8. INTELLECTUAL PROPERTY

All content on the Site, including images, designs, logos, text and graphics, is owned by or licensed to Vision Brands Australia Pty Ltd.

You may not reproduce, distribute or use any content for commercial purposes without our prior written consent.

9. THIRD-PARTY LINKS

The Site may contain links to third-party websites. We are not responsible for the content, accuracy or practices of those sites. Accessing third-party sites is at your own risk.

10. LIMITATION OF LIABILITY

To the extent permitted by law:

  • We are not liable for indirect or consequential loss

  • Our total liability for any claim relating to a product is limited to the amount paid for that product

This clause does not apply where it would breach Australian Consumer Law.

11. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

12. CHANGES TO THESE TERMS

We may update these Terms from time to time. The latest version will always be published on the Site. Continued use of the Site constitutes acceptance of any updated Terms.

13. GOVERNING LAW

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria.

14. CONTACT

For any questions about these Terms, please contact: sandcastlerascals@gmail.com